Are you confident answering the telephone and deal with paperwork, and can use a PC we are looking for administration / customer service volunteer. With lots of support from the shop team you will be the first point of contact for customers, helping them with any enquiries, arranging collections for donations and explaining our Gift Aid scheme. You will also be using our online collections system to help organise our van teams.
Ideally volunteering for a morning or afternoon a week.
Skills
Full
training is provided, and all that’s needed is a curious and friendly attitude
and the ability to work as part of a team.
Volunteers must be 16+.
Details
- Accessibility
- Age restrictions
16+ - DBS check required
Volunteers must not have any unspent criminal convictions or appear on a criminal register. - Equal Opportunities Policy
- Expenses reimbursed
Where applicable and with prior agreement. - Health and Safety Policy
- Ongoing support
- Recruitment Process
Informal chat, application form and references. - Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
---|---|---|---|---|---|---|---|
Morning | Yes | Yes | Yes | Yes | Yes | No | No |
Afternoon | Yes | Yes | Yes | Yes | Yes | No | No |
Evening | No | No | No | No | No | No | No |
Availability Details
Shop opening times - Monday - Saturday 9.30am-5.30pm Sunday 10am-4pm. The admin role is mainly Monday-Friday.
Location
British Heart Foundation
Aldershot
GU11 1JG
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