Administrative Support

Whizz at admin? Good working knowledge of Office 365? Not phased by Word Press? 

If you're nodding and answering ' yes' - the team at Citizens Advice Hart would love to hear from you! Based in Fleet they are looking for a volunteer who can provide a little weekly admin. support for their busy team. 

What will you do? 

●     complete an introduction to Citizens Advice

●     welcome clients

●     log client information

●     answer the telephone

●     sorting post

What’s in it for you? 

●       build on and develop skills

●       increase your employability

●       have a positive impact on someone else’s experience of volunteering with the local

         Citizens Advice

●       meet people and build relationships with other volunteers

●       contribute to the smooth running of the advice service which makes a real difference

         to peoples’ lives

And we will reimburse expenses too.

Valuing inclusion 

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

Skills

What do you need to have?

 You do not need specific qualifications or skills, but you will need to:

●       be friendly, patient and approachable

●       respect views, values and cultures that are different to your own

●       have good verbal and written communication skills

●       have good IT skills

●       be willing to learn about and follow the Citizens Advice aims, principles and

         policies, including confidentiality and data protection

●       be willing to undertake training in your role