Community Ambassador

Can you help us to plan and evaluate health services in your local area by joining our Community Ambassador Volunteer Bank?

Our bank of volunteers, known as Community Ambassadors, will play a key role in helping the North Hampshire Clinical Commissioning Group (NHCCG) by giving their views and reaching local people across the area to seek theirs. The NHCCG's role is to plan and oversee local health care services. We need to know that these services are working for the people who use them. We may need to draw on your own lived experience, your skills and ideas, your community contacts or your ability to helps us reach more people by having a visible presence as we try to find out what works and what doesn't with particular services when we are planning and evaluating them.

This volunteer role is ever evolving and can be very varied depending on the type of tasks you chose to become involved with and the amount of time you have to offer.

Main tasks and activities

1. Become familiar with the priority work within the North Hampshire Clinical Commissioning Group (NHCCG) area. This will be covered during your induction

2. Become familiar with the health inequalities in the NHCCG area

3. Assist with collecting feedback from local people.

4. Give your skills and experience to specific projects and tasks alongside clinicians and managers as asked.

5. Use your contacts within the local area to spread messages.

6. Review documents to make sure they are fit for purpose.

7. Increase the profile of our promise to involve local people.

8. Agree to accept updates provided through regular emails or via post.


This is not a traditional volunteering role. We would like you to be able to fit this role around your existing commitments and adapt it to fit your life style. This is why we run a bank of volunteers, which will allow you to dip in, and out, as your commitments allow and according to which tasks spark your interest. There is no minimum commitment required and you can always let us know if your availability or circumstances change.


  • Age restrictions
  • DBS check required
  • Training provided
    All Community Ambassadors are required to undertake induction training. This is usually delivered informally and lasts a couple of hours. You must agree to abide by the Code of Conduct and the frame work set out for the volunteer bank. To support this, you will be given a handbook which contains all the information you need. Further training and support may be offered later, if you or a member of the team feels it is necessary.
  • Volunteer Policy
  • Volunteers covered by insurance
  • Expenses reimbursed
    Expenses are paid and any agreed out of pocket expenses which are incurred when carrying out the Community Ambassador role will be reimbursed in line with the Community Ambassador volunteer expenses policy.
  • Equal Opportunities Policy
  • Written role description
  • Accessibility
  • Volunteer induction
  • Ongoing support
    The Coordinator is your point of contact should you have any worries, concerns or comments. This could be around the role itself, the organisation of tasks or regarding a change in personal circumstances. This volunteer opportunity is fluid and we are happy to assist you to contribute what you can, when you can.
  • Health and Safety Policy

When can I volunteer?

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This opportunity is available in the following areas:


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