Customer Service Volunteer

Do you love to chat and get to know people? Can you talk about anything and everything? If this sounds like you we have a fantastic opportunity to let you do just that!

In our shops we talk to our customers, make them feel welcome, help them find the things they're looking for and inform them of the BHF's life saving heart research. So, we're always looking for outgoing and enthusiastic customer service volunteers.

We keep the shop floor looking fresh and inspiring and thank everyone who brings in their donations and custom. Come and be part of your local team and learn customer service skills and gain experience. Don't worry if you are not a confident speaker, with this role all you need is welcoming and helpful attitude.

We'll provide you with all the support and help you need. Perfect for enhancing your CV and skills set we also offer our volunteers the choice to do free NVQ qualifications (subject to eligibility)

Skills

* Warm, friendly personality with a keen desire to help and provide good quality customer service.

* Good face to face communication skills.

* Confident when dealing with members of the public.

* Organised and able to follow instructions.


Details

  • Accessibility
  • Age restrictions
    16+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Regions

This opportunity is available in the following areas:

Basingstoke


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