Front of House Volunteer

Front of House Volunteers are extremely important to us and make a significant contribution to the smooth running of the Museum by assisting visitors in an informed and friendly manner. As the public face of Museum of Farnham they welcome visitors and are the first point of contact between the organisation and the public. They know which events are happening in the museum and when, and how to deal with a variety of enquiries.

Skills

This voluntary position would ideally suit those that have an interest in the work of the Museum, enjoy working with the public and as part of a team.

Skills, Qualifications and Personal Qualities Required

- Good communications skills.

- Have good level of spoken and listening English, particularly when on the telephone.

- Basic numeracy skills

- Ability to work as part of a team.

- Willingness to learn about the history of the museum and Farnham.

- Willingness to learn to use the electronic till and credit card machine.

- Willingness to follow procedures.

- Willingness to seek assistance when necessary.


Details

  • Age restrictions
    Suitable for 16-18 year olds.
  • DBS check required
  • Training provided
  • Volunteer Policy
  • Volunteers covered by insurance
  • Expenses reimbursed
    The Museum does have free parking available.
  • Equal Opportunities Policy
  • Written role description
  • Accessibility
  • Volunteer induction
  • Ongoing support
  • Health and Safety Policy

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No Yes Yes Yes Yes Yes No
Afternoon No Yes Yes Yes Yes Yes No
Evening No No No No No No No

Availability Details

Commitment Required: Once a week Hours: Mornings 10 a.m. to 1.30 p.m. or Afternoons 1.30 p.m. -5 p.m. (The museum opens to the public at 10 am and closes at 5pm)


Location

38 West Street
Farnham
Surrey
GU9 7DX

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