Independent Custody Visitor

Are you concerned with human rights, and keen to promote fairness and justice? Are you a confident person, able to be assertive when necessary to raise concerns with responsible parties if there are questions about the conditions in which someone is held at a Police Station?

The role of the Independent Custody Visitor is to check on the conditions in which a detainee is kept, their health and wellbeing and that their legal rights and entitlements are being upheld. Volunteers arrange visits with fellow custody visitors in a timely manner, in line with agreed rosters and to ensure that visits vary in times of the day and days of the week. Where appropriate the Visitors will need to consult the detainee's custody record to clarify and check any concerns raised by the detainee.

Volunteers will need to be confident to discuss with the custody officer any concerns and requests arising from the custody visit. After each visit the two volunteers will complete a report, ensuring that all relevant information is recorded accurately, clearly and concisely, then email the report to the Office of the Police and Crime Commissioner before leaving the Police station and leave a copy at the station.

This role will allow you to develop and maintain a professional working relationship with Police personnel based on mutual respect and understanding of each other's legitimate roles.



Ability to communicate clearly and concisely (both orally and in writing) with a diverse range of people.

Demonstrate the values appropriate to this role i.e. a non-judgemental attitude and a genuine concern for the welfare of others.

An interest in the rights and welfare of individuals in the Criminal Justice System.

Maintain confidentiality at all times.


  • Age restrictions
  • DBS check required
    Vetting through Hampshire Constabulary, which can take up to 4 weeks
  • Training provided
  • Volunteer Policy
  • Volunteers covered by insurance
  • Expenses reimbursed
  • Equal Opportunities Policy
  • Written role description
  • Accessibility
  • Volunteer induction
  • Ongoing support
  • Health and Safety Policy

When can I volunteer?

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Hampshire Constabulary Police Investigation Centre
Jays Close
RG22 4BS

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