Information Officer

The purpose of this role is to support our Communications Team in doing a wide range of administration tasks. 

Some of the tasks you may be involved in are:

  • Answer the telephone and answer queries/pass on calls.
  • Prepare or amend documents as needed using Excel or Word.
  • Help department with mail outs.
  • Enter data on to database.
  • Proofread documents.
  • Carry out PC based research

There are other general responsibilities and expectations set out in the Volunteer Agreement which you will need to sign before starting work with us.

We are always looking for help with the fundraising events we put on.  There is no obligation, but this could be an additional activity you could get involved in.

You will receive:

  • A full introduction to the site and to the tasks
  • Training in relation to Health & Safety and any other training relevant to the tasks you do.
  • You can attend any in-house staff training as appropriate.

A review meeting with your named contact at least once every six months.



Skills

  • Computer literate - knowledge of word, excel and PowerPoint and data entry.
  • Reliability – be able to commit to a set time and day each week.
  • Problem solving – be able to work on own initiative.
  • Pleasant telephone manner – be clear and concise when taking telephone call and passing on the message.

Good communication – consult with the relevant staff member about given tasks.


  • A full introduction to the site and to the tasks
  • Training in relation to Health & Safety and any other training relevant to the tasks you do.
  • Attend any in-house staff training as appropriate.

A review meeting with your named contact at least once every six months.



Details

  • Accessibility
  • Age restrictions
    18 plus
  • DBS check required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Time commitment is either part time or full time, minimum of 1 day a week.


Location

The Geoffrey Udall Centre
Beech Hill
Reading
Berkshire
RG7 2AT

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