Volunteer Mentors for 11-17 year olds - Basingstoke

Hampshire County Council Children's Services team are looking for volunteers to train to become mentors, supporting young people aged from 11 to 17 to help prevent them entering the care system. Training and support will be provided therefore previous experience is not essential. Please note training dates are currently scheduled for Sept with actual dates and locations to be confirmed.

Supported and supervised by a Volunteer Coordinator, volunteer mentors will be matched with young people and offer one to one support. This is likely to include: face to face meetings, supporting them to attend meetings, appointments and activities and telephone support. A crucial aspect will be the ability to build positive relationships which allow young people to feel listened to and supported and continue as long as needed.

Volunteers will:

  • Work with the volunteer coordinator to agree a match to young people.
  • Attend an initial meeting with the young person and support worker to agree the type and frequency of support to be offered and agree ongoing meetings and support.
  • Discuss and agree information sharing with the young person and support worker.
  • Meet with the young person and deliver the on-going support agreed.
  • Support the activity programme attended by the young person through for example attending presentations, supporting attendance.
  • Record and share information as agreed.

Face to Face meetings are likely to take place in a variety of local settings to be agreed between the young person, the volunteer and the volunteer coordinator and may include schools, youth clubs, cafes etc.

The amount of support each young person requires will vary depending upon their needs. Volunteers will need to be able to commit to a couple of hours a week.


Training and support will be provided therefore previous experience is not essential. We are seeking volunteers who feel able to:

* Communicate and ensure people, with varied levels of ability, understand information.

* Build and maintain positive relationships with young people.

* Listen and remain calm and impartial when dealing with young people.

* Record information.

* Respect differing views of individuals and work in a non judgmental way.

* Respect confidentiality and the agreed information sharing process.

* Have the confidence to report concerns to their Volunteer Coordinator.

* Be able to describe their role and maintain professional boundaries.


  • Accessibility
    Depends on venue
  • Age restrictions
    18+ only
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    All volunteering expenses including mileage and parking will be paid. In order to claim mileage, volunteers are required to hold ‘business use’ insurance, and provide evidence of this and their MOT certificate to the Volunteer Coordinator.
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

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Availability Details

Volunteers will need to be able to commit to a weekly visit and be able to offer ongoing support to a family. The amount and timing of support will be discussed and agreed at the initial matching stage.


This opportunity is available in the following areas:


More Opportunities from Hampshire County Council - Children's Services - Innovation Programme

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