Mentor Volunteers (Basingstoke)

A range of services and interventions, including mentoring, will be offered to support young people aged 11+. The mentor will provide independent support and mentoring. Children’s Services believes some young people can benefit from extra support. Young people may have a range of professionals working with them. However, it is recognized that having someone impartial to talk to and offer support can make a difference to self esteem and engagement.

Volunteers will be matched with young people and offer one to one support. This is likely to include: face to face meetings, supporting them to attend meetings and appointments and increasing their self esteem. A crucial aspect will be the ability to build positive relationships which allow young people to feel listened to and supported and continue as long as needed.
Face to Face meetings are likely to take place in a variety of local settings to be agreed between the young person, Volunteer and Volunteer Coordinator, and may include schools, youth clubs, cafes etc. A small allowance is granted per session for food/drinks/etc.

Volunteers will receive a full training program on how to deliver support which will equip them to provide guidance and advice. Volunteers will also have access to Volunteer Coordinators, who will provide guidance, advice, and supervision whilst they delivering their volunteering activities.

As a volunteer you will -
Work with the volunteer coordinator to agree a match to young people
Attend an initial meeting with the young person and Children’s Services worker to agree the type and frequency of support to be offered and agree ongoing meetings and support
Discuss and agree information sharing with the young person and Children’s Services worker
Meet with the young person and deliver the ongoing support agreed
Record and share information as agreed
Volunteers may work with more than one young person at a time (depending upon the time they are able to offer)


Training and support will be provided therefore previous experience is not essential. We are seeking volunteers who feel able to:

* Communicate and ensure people, with varied levels of ability, understand information.

* Build and maintain positive relationships with young people.

* Listen and remain calm and impartial when dealing with young people.

* Record information.

* Respect differing views of individuals and work in a non judgmental way.

* Respect confidentiality and the agreed information sharing process.

* Have the confidence to report concerns to their Volunteer Coordinator.

* Be able to describe their role and maintain professional boundaries.


  • Accessibility
    Depends on venue
  • Age restrictions
    18+ only
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    All volunteering expenses including mileage and parking will be paid. In order to claim mileage, volunteers are required to hold ‘business use’ insurance, and provide evidence of this and their MOT certificate to the Volunteer Coordinator.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

The amount of support each young person requires will vary depending upon their needs. Volunteers will need to be able to commit to a weekly visit and be able to offer ongoing support to a family. The amount and timing of support will be discussed and agreed at the initial matching stage.


This opportunity is available in the following areas:


More Opportunities from Hampshire County Council - Children's Services - Innovation Programme

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