Reception Volunteer

We are looking for confident people with customer service skills and IT or office skills to help us present a highly professional service to residents and visitors to the Orchard Building, a centre for the voluntary and community sector in Basingstoke & Deane. The building is situated in the corner of the War Memorial Park close to Basingstoke Town Centre.

Tasks will include meeting and greeting visitors, answering and making telephone calls, sorting and franking post, database tasks (training will be given) and dealing with customer queries.

Interested! Then we want to hear from you.


Volunteers should be 16+.

Excellent customer service skills

Experience in Reception or customer service would be desireable

Office and IT skills

The ability to act on own initiative without overstepping boundaries

The ability to ask for help when necessary.

Good communication skills - a handover is required at the beginining and end of shifts.


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning No No Yes No Yes No No
Afternoon No No Yes No Yes No No
Evening No No No No No No No


The Orchard
White Hart Lane
RG21 4AF

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