Reception Volunteer


Basingstoke Voluntary Action are looking for volunteers to help the Reception team at The Orchard, Basingstoke provide a highly professional service to residents and visitors. The role involves front of house reception tasks, such as meeting and greeting visitors, providing support to our resident organisations, answering telephone and email enquiries and general administrative tasks, such as preparing meeting rooms and helping with the mail.

This is a varied role that would suit someone looking to build on or develop their office skills.

Interested! Then we want to hear from you.


The ideal volunteers for this role would have some level of computer literacy, or be willing to learn the basics, as well as a confident telephone manner. As the first point of contact for enquiries the volunteers need good people skills and a professional manner.

Experience in Reception or customer service desirable but not essential

Volunteers should be 16+


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes No Yes No No
Afternoon Yes Yes Yes No Yes No No
Evening No No No No No No No

Availability Details

We can accommodate morning or afternoon or daytime; 9am to 12pm, 1pm to 4pm or 9:30am to 2:30pm.


The Orchard
White Hart Lane
RG21 4AF

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