Telephone and Administration Volunteer

Are you calm , collected and happy to chat on the phone? We're always looking for friendly, confident and helpful people to join our team and become the voice of your local shop. You will be the first point of contact for our customers helping them with any enquiries and arranging collections for donations.

Come and be part of your local team and learn customer service skills and gain experience. If you have good communication skills and are able to follow administration processes accurately then come and be a part of our team and laugh and chat with other volunteers over a cup of tea and a biscuit. Perfect for enhancing your CV and skills set we also offer our volunteers the choice to do free NVQ qualifications (subject to availability).

Skills

  • Dealing with members of the public with confidence.
  • Being organised and able to follow administration procedures accurately.
  • Good communication and customer service.

Details

  • Accessibility
  • Age restrictions
    16+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Start Date: 08/07/2019

End Date: 08/07/2020

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Times and days to be discussed with organisation.


Regions

This opportunity is available in the following areas:

Basingstoke


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