Check & Chat Volunteer

Brendoncare aims to improve the quality of life for older people, and our local networks of social/activity clubs are vital in combating loneliness and social isolation. They enable our members to develop relationship networks and each club aims to respond to the interests, needs, aspirations and choices of each individual.

As our community clubs are currently closed we are providing regular telephone contact to our members to support them at this difficult time and help them feel that they are not alone. The telephone support service can also provide a valuable point of contact for members who are temporarily or permanently unable to attend their normal club due to ill health, caring responsibilities, etc.

 Brendoncare Clubs are looking for volunteers to help us deliver this vital service to the members of our clubs and other older people in our communities

Some of the calls will be a quick and friendly 10 minute chat to check that the member is doing ok. Other calls might be significantly longer, particularly with those people who are more isolated. At times you might find them feeling lonely and low so you will need to be able to empathise with what they are feeling and try to brighten their day. We are finding that many of our members feel that bit better after a chat with one of our volunteers, even though their situation hasn’t really changed.

You will also be expected to identify anyone who is experiencing real difficulties whether practical or emotional and feed that information back to your manager so additional support can be offered.

The role is very flexible and can be tailored to fit around your existing commitments.

Full training is provided and due to the current climate is undertaken virtually via Zoom. 


You will need to be cheerful and articulate with some time to spare and the ability to chat to anyone about anything, show an interest in other people's needs and interests an have good listening skills.



  • Accessibility
    Home based
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Where applicable
  • Health and Safety Policy
  • Ongoing support
  • Recruitment Process
    Informal chat, application form and 2 references
  • Training provided
    Virtual via Zoom.
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

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Availability Details

You will need a phone and a quiet area in your home to make the calls on regular agreed days, or be part of our central office based team in Winchester. It does not matter where you live geographically as long as you can access our training online if not in the office.


This opportunity can be carried out whilst working from home.

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