Welcome Guide

Welcome Guides are bursting with helpful info - they know what’s going on in the gardens, interesting facts about the house as well as how to get to the tea-rooms! They tell visitors about the work we’re doing to look after The Vyne, the history and stories that make it special.

Welcome Guides provide a warm welcome for all visitors, helping them to explore and learn more about the Vyne so that they have an enjoyable and memorable visit.  You will also play a role in conservation and health and safety by keeping an eye on wear and tear in the garden, and being aware of any access issues/hazards.


What’s in it for you?

Watch buds opening, and autumn leaves changing colour

Get to know the garden by heart and share your experience with visitors

Have great conversations with people from all over the world

Be part of a varied and enthusiastic team and make some new friends

Get to see the work of The Vyne gardeners and share in their passion


What’s involved?

Providing a warm, friendly welcome to all visitors as the public face of the National Trust

Learning about everything that is on offer at the Vyne so you can answer any questions and assist/encourage visitors to make the best of their day

Moving around the garden, talking to visitors about the property theme and related stories; asking and answering questions

Giving introductory talks/guided tours of the garden for groups

Helping people if they ask, and thinking about the best routes around the garden especially for disabled people and families

Understand what the garden team are working on including any projects that are happening so that you can pass information on to visitors

Keeping an eye on any areas of the garden that might be suffering wear and tear and reporting to the garden team

Helping visitors understand why we need to take care of special places and, if needs be, raising any concerns you have with staff

Skills

This role will suit you if you are -

Someone who loves being around people – you’ll meet a lot each day!

Cheerful even when there’s a nip in the air

Keen to discover more about The Vyne

An interest in gardens/gardening would be useful, but is not essential. However, you need to be keen to learn what we are up to.


Details

  • Accessibility
  • Age restrictions
    16+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
    Out-of-pocket travel costs between home and volunteering place will be paid (up to 30 mile round trip), and other reasonable expenses agreed in advance.
  • Health and Safety Policy
  • Ongoing support
  • Training provided
    An Induction about volunteering with the National Trust. Training for the role is through shadowing an experienced member of the team.
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No Yes
Afternoon Yes Yes Yes Yes Yes No Yes
Evening No No No No No No No

Availability Details

Weekdays and alternate Sundays.


Location

The Vyne
Vyne Road
Sherborne St John
Basingstoke
Hampshire
RG24 9HL


More Opportunities from The Vyne National Trust

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